Interpreting Scenario-Based Design from an Information Systems Perspective

To facilitate the evolution of and to better understand human centered technology development in context of business, managerial, organizational, and cultural contexts, the study of HCI in the MIS discipline is becoming increasingly important. In this paper, we attempt to conflate analytical and design methodologies from the Information Systems and Human Computer Interaction literature. HCI literature acknowledges that people will generally envision scenarios in different ways based on implicit assumptions that orient their interpretations. These assumptions can lead to different design consequences. We propose the use of scenario metadata with scenarios as a method for making these assumptions explicit so that stakeholders, including designers, are more aware of their design assumptions. We structure scenario metadata by leveraging three major constructs from the Information Systems literature: technology, information, and people.